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Step 1 - Initial Damage Inspection
Jerry Feilding explains estimate to customer.
  • The Initial Damage Analysis step involves a thorough inspection of the damaged vehicle. This step is often done by the shop estimator, Jerry Fielding and the insurance adjuster/estimator. A list of the damaged parts is then entered into a computer for final calculations. Eason's uses CCC Estimating Systems for state-of-the-art accuracy.
Step 2 - Order Parts
Production Manager, John Nanney, ordering parts
  • Once the repair approval has been verified, the computer system generates a parts order list. Production Manager, John Nanney reviews the parts order list in detail then orders the parts from the appropriate parts supplier. When the parts arrive each part is compared to the vehicle to verify correctness.
Step 3 - Tear Down
Jason Eason removes parts before structural analysis
  • Jason Eason removes the damaged parts from the vehicle. At this point another inspection is completed to locate previously hidden damage. Once the damaged area is opened up, it is common to discover damage that was not visible during the initial inspection. If hidden damage is found, the insurance company will need to be notified and additional parts may be needed.
Step 4 - Structural Repair
Master Technican, Rick Vernon, studies computer analysis of structural damage
  • Damaged Structural parts are repaired or replaced at this time. Master Technician, Rick Vernon utilizes state-of-the-art structural repair and diagnostic equipment. Chief EZ Liner and Genesis Computerized Laser measuring systems are used to ensure your vehicle will be repair to factory specifications.
Step 5 - Non-Structural Repair
Mike Vernon repairs damaged parts
  • After the structural work is complete, the non-structural work is done. This includes body and mechanical parts replacement, dent repair, and panel alignment.

    Mike Vernon demonstrates the art of metal finishing as he completes repairs to a pickup door.
Step 6 - Paint Prep
Preparing the panels for refinishing
  • After the parts are replaced or repaired, the vehicle is ready for paint prep. The repaired parts are primed and sanded. The new parts also have to be prepped for paint. This is a time consuming and important step in the process. Care must be taken to achieve a factory-like finish.
Step 7 - Painting
Jeremy Wilson skillfully applies the topcoat
  • When the vehicle is properly prepped it is moved to the BlowTherm Down-Draft Oven-Bake Paint Booth. This state-of-the-art paint booth helps reproduce the look of a factory finish.

    Once in the booth, Head Painter, Jeremy Wilson applies a quality finish that requires an artistic touch.
Step 8 - Final Assembly
"Rick puts final trim on vehicle
  • Once the paint work is completed the vehicle is returned to the body shop area for final assembly. All trim and moldings are installed at this time.
Step 9 - Clean up and Final Inspection
John Nanney inspected the vehicle to verify quality craftsmanship
  • The vehicle is then given a “mini” detail including cleaning and vacuuming the interior, washing the exterior, and cleaning the wheels, tires and windows. After the cleaning, John gives the vehicle a final inspection.